The Holiday Inn deserves it's own post because my sister worked there! She has many colorful customer service stories from her time there, but I will only share one "insider hotel clerk" story.
They had a room that had a Murphy Bed and it was always the last room they would ever sell, so it was sort of an employee lounge when they were on break, they would go there and watch tv or just relax. If they were needed, it was always known to call that room to find them.
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